FAQ

FAQ

Frequently Asked Questions

Yes! Everyone who has a Manitoba health card has free access to healthcare. You should never have to pay for a visit to a medical doctor.

Is it safe and private?

Yes! Sabe Wellness abides by the same privacy and safety protocols as every other doctor in Manitoba. Our electronic medical record is the same technology used by the majority (~85%) of physicians in Manitoba.

Who are the doctors? Where are they from?

Medical care in Canada is strictly regulated. All of Sabe Wellness doctors are licensed in Manitoba and many have their own physical clinics. We hire experienced, qualified, and skilled doctors and specialists to provide you with the same care you would receive in a city clinic.

What about my past lab or imaging results?

Your Sabe Wellness practitioner will have the same access to your lab and imaging results as every doctor in Manitoba.

What should I expect in a virtual appointment?

Your virtual appointment will be very similar to an in-person appointment but you won’t have to take your day off work, arrange child care or alter your schedule. Your appointment can be done on your mobile device as long as you have internet connection. Our experienced physicians will ask for a detailed history to provide management for your medical concerns. However, is this is an emergency you should contact 9-1-1 directly.

Isn’t it better for a doctor to actually see me?

For many appointments, doctors do not actually need to be in the same room as you. Through video and voice, your Sabe Wellness practitioner will be able to choose and order lab work or imaging at a clinic near you, diagnose and prescribe, refer to a specialist, or sometimes recommend that you see a doctor in the office. Sabe Wellness allows you the convenience and comfort of doctor visits from the comfort of your own home whenever possible.

What kinds of conditions can I see my virtual doctor for?

Virtual healthcare is suitable for any condition that is not imminently life-threatening. These may include:

  • Any new symptoms that trouble you – initial assessment and exploration
  • Prescription refills
  • Specialist referrals
  • Urinary issues
  • Sinus issues
  • Minor skin infections
  • Sore throats
  • Eye redness
  • Sexual health
  • Travel-related healthcare
  • Conditions for which you have home monitoring devices
  • Review of test results

When should I go to a physical doctor?

Anytime you have chest pain, shortness of breath, sudden weakness or numbness or similar acute symptoms you should go to your local Emergency or call 9-1-1.
For symptoms related to loss of hearing, sight, ear pain, cough, abdominal pain you should see a physical clinic.

Can you help me if I have a muscle or bone injury?

Sabe Wellness offers initial assessment for muscle and joint injuries after which you will be advised of what you can do at home or if you should see a specialist.

Can my virtual doctor order blood work, x-rays, or ultrasound?

Your Sabe Wellness doctor will order bloodwork or imaging at a clinic closest to you just the same as any doctor in Manitoba. When results are in your follow-up appointment can be virtual so you are not traveling again.

Can my virtual doctor order prescriptions?

Your Sabe Wellness doctor will offer you two options for prescriptions. You may have the prescription sent to your pharmacy of choice or it can be sent to Stafford Pharmacy and delivered directly to your door.
Prescription refills are available easily online and should you choose to transfer your prescriptions to Stafford Pharmacy that too is conveniently on our website on the Pharmacy tab.

What does the Canadian Medical Association think?

Find the Patient Virtual Care Guide by the Canadian Medical Association at this link!

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